Studio Etiquette

Bookings & Payments

All classes, workshops, memberships, and studio hire must be booked and paid for in advance through our online booking system. Bookings are subject to availability and are confirmed once payment has been successfully processed.

We reserve the right to update class schedules, teachers, or offerings at any time.

Memberships & Class Packs

Memberships and class packs are non-transferable and may only be used by the individual named on the account.
Class packs are valid for the stated duration from the date of purchase and cannot be extended unless otherwise stated.
Unused classes expire after the validity period and cannot be refunded or carried over.

Cancellations & No-Shows (Classes)

Cancellations must be made at least 12 hours prior to the scheduled class time.
Late cancellations or no-shows will result in the class being deducted from your pass or membership.
Exceptions may be made at our discretion in the case of emergencies.

Workshops & Special Events

Workshops and special events have limited capacity and often require additional preparation.
All workshop bookings are final and non-refundable unless the event is cancelled by the studio.
If you are unable to attend, your spot may be transferred to another person with prior written notice.

Refund Policy

All purchases are non-refundable, including memberships, class packs, workshops, and studio hire.
Refunds will only be issued if a class, workshop, or booking is cancelled by the studio and no suitable alternative is provided.

Studio Hire Terms

Studio hire must be booked in advance and confirmed via written agreement or invoice.
The hirer is responsible for leaving the studio clean and in the same condition as found.
Any damage to equipment or the space may incur additional charges.
The studio is not responsible for personal belongings brought into the space.

Arrival & Late Entry

Late entry may not be permitted to avoid disruption and for safety reasons.
If you arrive late and are unable to join the class, the session will still be deducted.

Health & Safety Disclaimer

By attending classes, workshops, or events, you acknowledge that physical exercise carries inherent risks.

You confirm that:
You are medically fit to participate
You will listen to your body and practice within your limits
You will inform the teacher of any injuries, conditions, or pregnancy prior to class
Participation is at your own risk.

Pregnancy & Postnatal Participation

If you are pregnant or postnatal, please inform the teacher before class. While modifications may be offered, participation is at your own discretion and responsibility.

Studio Etiquette

To maintain a calm and respectful environment, we ask that all clients:
Silence mobile phones during classes
Respect teachers, staff, and fellow clients
Maintain good personal hygiene
Follow studio guidelines and teacher instructions
We reserve the right to refuse service or remove anyone behaving in a disruptive or unsafe manner.

Children & Guests

Unless otherwise specified, classes are designed for adults only. Children and guests are not permitted in the studio during classes without prior approval.

Photography & Media

From time to time, we may take photographs or videos for promotional purposes. If you do not wish to be included, please inform us prior to class.

Changes & Cancellations by the Studio

We reserve the right to cancel or reschedule classes, workshops, or events due to unforeseen circumstances. In such cases, clients will be offered a credit or alternative booking.

Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy. We do not share personal data with third parties without consent, except where required by law.

Acceptance of Terms

By booking a class, workshop, membership, or studio hire, you acknowledge that you have read, understood, and agreed to these Studio Policies & Terms.